HOW CAN I TRACK MY ORDER?
You can track your order by enter tracking number on our order tracking page.
We will also automatically notify you via email of any important tracking information.
WHAT CURRENCY DO YOU USE TO PROCESS PAYMENTS?
We process all orders in USD. Any other currency will be processed at the checkout with the most current exchange rate.
MY ORDER HASN`T ARRIVED ON TIME, WHAT DO I DO?
If your order has not arrived in the specified delivery time, you can track your order to see where it is located. Sometimes orders are delayed due to local customs hold ups. Please also reach out to our customer service team and we will provide you with an update.
WHERE DO YOU SHIP FROM?
We are manufacturing and shipping worldwide from 2 main warehouses: Hawthorne, California and our international warehouse in Asia.
Please note - customer will be responsible for any taxes, duties, levies or other governmental charges.
NEED FURTHER HELP?
PLEASE CONTACT US AND OUR CUSTOMER SERVICE TEAM WILL GLADLY ASSIST YOU: firstname.lastname@example.org